Privacy Policy

1. Data Controller Information

Company Name: Don Cuentas S.L. (hereinafter, the “Company” or the “Controller”).

Tax ID: B81937039

Address: Avda. Mediterráneo 39

Phone: 945278713

Email for data protection matters: info@doncuentas.com

1.1. Applicable Regulations

Our Privacy Policy has been designed in accordance with the EU General Data Protection Regulation (GDPR) 2016/679 of the European Parliament and of the Council of 27 April 2016, concerning the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC. Where not in conflict with the GDPR, the applicable Spanish legislation on personal data protection shall also apply.

By providing your data, you declare that you have read and understood this Privacy Policy and give your clear and explicit consent to the processing of your personal data according to the purposes and terms set out herein.

The Company may modify this Privacy Policy to adapt it to legislative, jurisprudential, or interpretative developments by the Spanish Data Protection Agency. These privacy conditions may be supplemented by the Legal Notice, Cookie Policy, and General Terms and Conditions applicable to specific products or services, should such access entail particular matters related to personal data protection.

1.2. Data Protection Officer

The company does not have a Data Protection Officer appointed.

2. Purpose of Processing Personal Data

The processing of your personal data is carried out for the following purposes:

  • To provide you with information related to the products and services offered by our company, as detailed on this website.
  • To manage the contracting of our services through acceptance of the corresponding quote/order and/or the signing of a commercial agreement.
  • To send you news and updates about our company and updates to our product and service catalog via email and/or post.

2.1. Data Retention Period

We will retain your personal data from the moment you give us your consent until you revoke it or request a restriction of processing. In such cases, we will keep your data blocked for the legally required periods.

3. Legal Basis and Data Collected

The legal basis for processing your data is the explicit consent given by a positive and affirmative act (completing the appropriate form and checking the box accepting this policy) when you provide us with your personal data.

3.1. Consent to Process Your Data

By filling out the forms, checking the “I accept the Privacy Policy” box, and clicking to submit the data, or by sending emails to the Company through the addresses provided for this purpose, the User declares to have read and expressly accepted this privacy policy and gives their clear and explicit consent for the processing of their personal data according to the purposes indicated.

3.2. Categories of Data

The collected data refers to the category of identifying data, such as: Full Name, Phone Number, Mailing Address, Company, Email Address, as well as the IP address from which the data collection form is accessed.

4. Security Measures

As part of our commitment to ensuring the security and confidentiality of your personal data, we inform you that we have adopted the necessary technical and organizational measures to guarantee the security of personal data and prevent its alteration, loss, unauthorized access or processing, taking into account the state of technology, the nature of the stored data, and the risks to which they are exposed, in accordance with Article 32 of the GDPR EU 679/2016.

5. Data Disclosure

No data disclosures or international data transfers are foreseen, except those authorized by tax, commercial, and telecommunications legislation, or in cases where required by judicial authorities.

6. User Rights

Any data subject has the right to obtain confirmation as to whether we are processing personal data concerning them. Data subjects have the right to access their personal data, request the rectification of inaccurate data, or request their erasure when, among other reasons, the data are no longer necessary for the purposes for which they were collected. In certain circumstances, data subjects may request the restriction of processing of their data, in which case we will only keep them for the exercise or defense of legal claims. Due to reasons related to their particular situation, data subjects may object to the processing of their data. The Controller will stop processing the data, unless there are compelling legitimate grounds or for the exercise or defense of possible legal claims.

In accordance with current legislation, you have the following rights:

  • Right to access your personal data
  • Right to request their rectification or deletion
  • Right to request the restriction of processing
  • Right to object to processing
  • Right to data portability
  • Right to withdraw the consent given

6.1. How to Exercise My Rights?

To exercise your rights, you must contact the data controller and request the appropriate form for the right you wish to exercise. Alternatively, you may contact the competent Supervisory Authority for further information about your rights. The contact details for exercising your rights are: Phone: 945278713 and Email: online@lakuweb.com. Please remember to include a copy of a document that allows us to identify you.

7. Consent to Receive Electronic Communications

In accordance with Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, by completing the data collection form and checking the corresponding box “I accept to receive electronic communications”, you give your express consent to receive information about the Company via email, telephone, fax, or other electronic means.